There are many reasons why you may choose to use a limo hire company, whether it’s a corporate event, wedding, prom night, touring a new city, or for a special date. Whatever the reason, you want to make sure that you are getting the best customer service for the best possible deal. Before you commit to hiring a limousine company, there are a few things you should know.
What Does the Cost Include?
When comparing limousine companies, you’ll want to find out how much each company charges and what is included in each package. Many companies will charge you for fuel, gratuity, or administration costs. However, you’ll want to know about this ahead of time so you’re not surprised when you receive the bill. Make sure that your bill includes everything so you can review the total upfront.
View Your Options in Person
Your best bet for ensuring that you’re choosing a limousine in top-notch condition is to visit the company’s physical location and view the options that they have. Ask questions about liability insurance, certification and training, and whether or not they are approved by the department of transportation. You may also want to view their proof of insurance.
Look for Referrals
Any company can promote themselves, but an actual referral is what really matters. Even if the company is new, they should have some type of review online. Check the company’s social media pages, Yelp, Google Businesses, or Angie’s List reviews. Check with your friends and family members to see which limo services they have used in the past, and if there’s a company that they would recommend.
If you become drawn to a company that you find online, who has little to no reviews, ask if they have any references you can check out. Maybe they’re a new company and don’t have much of an online presence yet. If that’s the case, make sure to leave them a review if you do business with them!
What Are Your Rights?
Be sure to get everything recorded in writing so that everything is spelt out in great detail. If the limousine is being rented for a special occasion like a wedding or prom event, more details will go into the planning than simply telling the limo driver when and where to pick you up. To avoid any issues, request a written contract.
In addition, you will want to know ahead of time that you have the right to cancel if needed. If you aren’t 100% sure on the logistics of your event, or if the event has the potential to be cancelled, your best bet is to go with a company that will allow you to cancel. If you go with a limo hire company that doesn’t allow cancellations, you risk losing your full deposit.
As long as you do research ahead of time, you will be able to enjoy the full benefits of your limousine experience!